Here are some answers to commonly asked questions

FAQ

General Questions

How did bundle&company get started?

Are you a non-profit 501(c)3 organization?

Do you offer gift cards?

Do you offer store credit?

Get Involved

How can I get involved & support the mission of bundle&company?

How do you give?

Who do you partner with?

Can I make a direct donation to a specific cause?

Orders

How do I know my order was placed successfully?

What forms of payment are accepted?

Do you restock sold out items?

Are there any other retailers that carry bundle&company products?

Do you offer discounts on bulk orders?

Can I cancel an order after it was placed?

Snuggle Blankets

Do Snuggle Blankets come in different sizes?

What materials are used to make Snuggle Blankets?

How do I clean & care for my Snuggle Blanket?

Teething Necklaces

What is a teething necklace?

How big are the necklaces?

Can I be sure the materials are safe?

How do I care for my teething necklace?

Can I let my baby play with my necklace?

Shipping & Delivery

Where is my order?

When will my order ship?

Do you offer free shipping?

Do you ship internationally?

Do you ship partial orders?

Can I get shipping insurance?

I gave you the wrong address. What do I do now?

Can I pick up my order in-store?

Easy Returns

Can I return an item?

How do I replace an item?

Can I replace an item I bought from a third-party retailer?

Can I replace a gift card?

Can I replace a gift?

Where is my replacement item?

Do you offer exchanges?

What happens to the gift made by you if I replace an item?

Gift Cards

How do I redeem my gift card?

What if I lose my gift card?

Are there any restrictions on using my gift card?

How do I check the balance on my gift card?

Can I reload my gift card?

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